Hôtel Louis II Paris

The Louis II Hotel team presents its frequently asked questions (FAQ). It is composed of the questions most frequently asked by our customers. If you do not find an answer to your question, please contact our team who will be happy to answer you.

General terms of use and legal notice of the Louis II hotel website

Access to the Site and use of its content are subject to the terms of use described below. The fact of accessing and browsing the Site constitutes the Internet user’s unreserved acceptance of the following details.

‍ 

Editor : Louis II Hotel

URL: www.hotel-louis2.com

Company: : DES PRES (Louis II Hotel)

Legal form: SAS – Simplified joint stock company

Registered office:  2 RUE ST SULPICE 75006 PARIS

SIRET : 48770207800014

Shared capital: 8 900.00 €

RCS : Paris B 487 702 078

Intracommunity VAT number: FR53487702078

APE Code: Hotels and similar accommodations (5510Z)

Phone. : +33 (0)1 46 33 13 80

E-mail : reservation@hotel-louis2.com

Director of the publication, Legal representative: Christelle Bordais

‍ 

Webmaster: D-EDGE

URL : https://www.d-edge.com/

Company: D-EDGE

Legal form: SASU – Simplified joint stock company with a single shareholder

Registered office: 66 rue des archives – 75003 Paris

SIRET : 431513852

Shared capital: 12 700 298,40 €

RCS : Paris B 431 513 852

Intracommunity VAT number: FR 35431513852

APE Code : Editing Software (5829C)

Email : www.d-edge.com/fr/contact/ ‍

Host & Publishing : WPEngine, Inc.

Irongate House, 22-30 Duke’s Place

London, EC3A 7LP, United Kingdom

Phone: 08 00 50 53 049‍

Intellectual property

The website, as well as each of the elements that make it up (in particular, texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works protected by the Intellectual Property Code as well as by any other applicable international legislation.

The Louis II hotel is the only one entitled (directly or through licenses or authorizations) to use the elements making up the website, the domain names, brands, models, etc., as well as the images and editorial content reproduced on it.

The use of all or part of the website, by downloading, reproduction, transmission, representation, or dissemination for purposes other than consultation and use of the website on a personal and private basis by the Internet user for non-commercial purposes is strictly prohibited. Violation of these provisions exposes its author to the penalties provided for both by the Intellectual Property Code, particularly regarding copyright infringement and trademark rights, and by the Civil Code about civil liability.

The creation of any hypertext link to any of the web pages or elements making up the website is forbidden without prior written authorization, which authorization may be revoked at any time. Any content, website or other hypertext link directing to the website or to any of the elements that make it up are not under the control of and the latter consequently declines all responsibility (in particular, editorial) concerning access to these websites and their content.

Availability of the website

The Louis II hotel makes every effort to keep the website permanently accessible but is under no obligation to do so. It may therefore interrupt access to the website, for maintenance or updating reasons, or for any other reason, technical or editorial, without prior notice or information to Internet users, and cannot be held responsible for the consequences of these interruptions, either for Internet users or for any third party.

Furthermore, the company shall not be held liable if Internet users are unable to access all or part of the website due to any technical fault or problem but not exclusively, linked to

– A failure and/or congestion of the Internet network,

– A failure of the Internet access providers,

– A human error or an electrical error,

– Any malicious intervention,

– Any software or hardware malfunction,

– A case of force majeure.

Responsibility

Hôtel Louis II makes every effort to ensure to the best of its ability the accuracy and updating of the information published on the Site, the content of which it reserves the right to modify at any time and without notice.

Websites outside the Hôtel Louis II Site with a hypertext link to this Site are not under the control of Hôtel Louis II, which therefore declines all responsibility for their content. The user is solely responsible for their use.

Terms and conditions of use

This website is available in different web languages (HTML, HTML5, Javascript, CSS, etc.) for a better comfort of use and a more pleasant graphics, we recommend you use modern browsers such as Internet Explorer, Safari, Firefox, Google Chrome, etc.

We make every effort to ensure that the information on this website is reliable and up to date. However, errors or omissions may occur. The user must therefore ensure the accuracy of the information and report any changes to the website that he or she considers useful.

Cookies

The website may ask you to accept cookies for statistical and display purposes. A cookie is a piece of information placed on your hard drive by the server of the website you are visiting. It contains several pieces of data that are stored on your computer in a simple text file that a server accesses to read and record information. Some parts of this website cannot be operated without accepting cookies.

Hypertext links

The website provides links to other websites or other resources available on the Internet. Louis II Hotel has no way of controlling the website connected to its websites. The Louis II hotel does not guarantee the availability of such websites and external sources. It cannot be held responsible for any damage, of any nature whatsoever, resulting from the content of these external websites or sources, and from the information, products, or services they offer, or from any use that may be made of these elements. The risks associated with this use are fully incumbent on the Internet user, who must comply with their conditions of use.

Users, subscribers, and visitors to the websites may not set up a hyperlink to this website without the express prior authorization of the Louis II Hotel.

In the event that a user or visitor wishes to set up a hyperlink to the Louis II Hotel website, he or she must send an email to the website to request the setting up of a hyperlink. Louis II Hotel reserves the right to accept or refuse a hyperlink without having to justify its decision.

Services provided

All the company’s activities and information are presented on our website www.hotel-louis2.com.

The Louis II Hotel endeavors to provide information on the www.hotel-louis2.com website that is as accurate as possible. The information on the www.hotel-louis2.com site is not exhaustive, and the photos are not contractual.

It is given subject to modifications having been made since it was put online. Furthermore, all information on the www.hotel-louis2.com website is given as an indication and is likely to change or evolve without notice.

Consumer Mediator

CM2C
Telephone: +33(0)1 89 47 00 14
Address : 14 Rue Saint Jean 75017 Paris
SIRET : N°831 213 871 00013
Legal form: Association Déclarée

After contacting the management of the Louis II hotel, and if you do not receive a conclusive answer within 60 days, you can contact the CM2C mediator at the above address or on their website. You can also find the terms of referral.

Contractual limitations on data

The information contained on this website is as accurate as possible and the website is updated at various times of the year but may contain inaccuracies or omissions. If you notice a gap, error or what appears to be a malfunction, please report it by email to reservation@hotel-louis2.com describing the problem as precisely as possible (page causing the problem, type of computer and browser used, etc.).

Any content downloaded is done at the user’s own risk and under his sole responsibility. Consequently, the Louis II Hotel cannot be held responsible for any damage to the user’s computer or any loss of data resulting from the download. Furthermore, the user of the website undertakes to access the website using recent, virus-free equipment and with a last-generation updated browser.

The hypertext links set up within the framework of this website to other resources present on the Internet network do not engage the responsibility of the Louis II Hotel.

Declaration to the CNIL

In accordance with law 78-17 of 6 January 1978 (amended by law 2004-801 of 6 August 2004 on the protection of individuals regarding the processing of personal data) relating to information technology, files and freedoms, this website has been declared 1656629 to the Commission Nationale de l’Informatique et des Libertés (www.cnil.fr).

Personal data

In general, you are not obliged to communicate your personal data to us when you visit the website www.hotel-louis2.com

However, there are some exceptions to this principle. Indeed, for certain services offered by our website, you may be required to communicate certain data to us such as: your name, the name of your company, your e-mail or postal address, your telephone number, or any other information. This is the case when you fill in the form proposed to you online, in the “contact” section or when you finalize a reservation.

In all cases, you can refuse to provide your personal data. In this case, you will not be able to use the services of the website, that of finalizing your reservation or the contact form to bring you an answer to your question.
‍
Finally, we may automatically collect certain information about you when you browse our website, including information about the use of our website, such as the areas you visit and the services you access, your IP address, your browser type, and your access times.

Such information is used exclusively for internal statistical purposes, to improve the quality of the services offered to you. The databases are protected by the provisions of the law of 1 July 1998 transposing directive 96/9 of 11 March 1996 on the legal protection of databases.

Disputes

The present terms and conditions of the www.hotel-louis2.com website is governed by French law and any dispute or litigation that may arise from the interpretation or execution of these terms and conditions shall be subject to the exclusive jurisdiction of the courts on which the company’s registered office depends. The reference language for the settlement of any disputes is French.

List of opposition to the telephone discharge

In accordance with article L.223-2 of the French Consumer Code, consumers who do not wish to be the subject of commercial prospecting by telephone can register, free of charge, on a telephone canvassing opposition list. This list is accessible via the following website: www.bloctel.gouv.fr.

General terms and conditions of sale

Please refer to the Terms and Conditions of Sale of our booking engine or to the Terms and Conditions of Sale included in your booking confirmation e-mail.

In the heart of the 6th arrondissement of the French capital, the Louis II hotel is easily accessible by metro, RER or bus. Our teams remain at your disposal to answer all your requests during or outside your Parisian escapade.

In the heart of the 6th arrondissement of the French capital, the Louis II hotel is easily accessible by metro, RER or bus. Our teams remain at your disposal to answer all your requests during or outside your Parisian escapade.